Updated December 8th, 2014
Please read the following Terms of Service carefully before registering with or opening up an account on Vexbook Ltd.com (hereinafter referred to as “the Site”) so that you are aware of your legal rights and obligations with respect to the platform (hereinafter referred to the “V-Expert Platform”), the Site or Vexbook Ltd.
The V-Expert Platform allows Members to contact a Virtual Expert (“V-Expert”) and ask questions or request advice and/or services directly from such V-Expert. Vexbook Ltd, via the V-Expert Platform, enables a Member to communicate directly with the V-Expert and transact for a Video call purchased by the Member from such V-Expert (each "Booking") for a pre agreed duration. The Member is solely responsible for every Transaction occurring under his or her account.
Member acknowledges and agrees that V-Experts are neither employees nor agents nor representatives of Vexbook Ltd, and Vexbook Ltd assumes no responsibility for any act or omission of any such V-Expert.
Vexbook Ltd assumes no responsibility for (a) the accuracy or availability of the V-Expert Platform or the Sites, (b) the willingness or ability of any V-Expert to give advice, (c) whether the Member shall find a V-Expert's advice relevant, useful, accurate or satisfactory, (d) whether the advice of the V-Expert will be responsive or relevant to the Member's question, or (e) whether the V-Expert's advice will otherwise be suitable to the Member's needs. Vexbook Ltd does not take responsibility for verifying the skills, degrees, qualifications, credentials or background of any V-Experts.
The advice or information provided by medical professionals, mental health professionals and physicians is provided for informational purposes only. Members should not rely on or make health decisions based on opinion provided by any V-Expert on the V-Expert Platform. Vexbook Ltd recommends any serious medical issues be dealt with by a qualified medical professional.
The advice or information provided by attorneys and other V-Experts in fields requiring licensure and/or certification is provided for informational purposes only.
Member understands that whilst Vexbook Ltd may in some instances attempt to verify certain information, Vexbook Ltd has no obligation to do so and makes no representations regarding the accuracy of such verification. It is the member’s responsibility to request the certification and/or licensing of the V-Expert.
Member hereby releases and agrees to hold harmless Vexbook Ltd and its affiliated companies and the directors, officers, employees, agents, successors, V-Experts, consultants and assigns of any of the foregoing from any and all causes of action and claims of any nature resulting from any act, omission, opinion, response, advice, suggestion, information and/or service of any medical professional, mental health professional, physician or attorney, or any other V-Expert in a field requiring licensure and/or certification, who may be accessed through the V-Expert Platform or the Site.
Member Affirmation, Conduct and Use
By submitting the Member registration form, you, the Member, represent, warrant and agree to the following;
You are at least 18 years of age
You are solely responsible for verifying the V-Expert's identity, qualifications, credentials, biographic information, licenses held and other information.
Vexbook Ltd does not control the quality, relevance or accuracy of any advice provided by an V-Expert, and Vexbook Ltd does not determine whether any V-Expert is qualified to provide any specific advice, whether an V-Expert is categorized correctly or in the most appropriate category to provide the advice sought by a Member, or whether any postings on the V-Expert Platform or a Site or any transmissions through the foregoing by a Member or an V-Expert is accurate, correct, relevant or appropriate.
All interactions between you and a V-Expert will be billed through the V-Expert Platform. You agree to abide by the pricing terms agreed upon with a V-Expert while using the Site and to pay to Vexbook Ltd all fees for services rendered to you by V-Experts.
Member will not attempt to gain unauthorised access to any other computer system or network connected to the Site.
Member must have the necessary hardware to receive Video Chat services. This includes modern iOS or Skype capable devices together with a reliable internet connection - a minimum upload speed of 1000kbps (kilobits per second) and a download speed equal or faster than the upload speed to achieve a clear call. Most wifi hotspots and home Internet can easily achieve this. Vexbook Ltd will not take responsibility for poor or lost connections due to poor user bandwidth, user hardware faults, incorrect hardware or network problems. All of our V-Experts have high speed internet connections.
Member will not transmit, upload, email, post or otherwise make available through the Service or any Site: (A) any "junk mail", "spam", or any other types of unsolicited email or bulletin board postings; or (B) any unlawful, harassing, libellous, privacy invading, abusive, threatening, defamatory, vulgar, obscene, racist, harmful, or otherwise objectionable material of any kind.
Member will not email or otherwise attempt to initiate transactions with V-Experts outside of the V-Expert platform.
Member will not violate any applicable local, state, national or international law, statute, ordinance, rule, regulation or ethical code.
Member will not impersonate any person or entity, or make any false statement regarding his or her employment, agency or affiliation with any person or entity.
Member will not stalk, threaten or harass any V-Expert or Member or infringe upon or attempt to infringe upon their privacy.
Fees and Payment
Member shall ensure that all credit card and payment information presented by Member is accurate and correct and kept updated at all times and that Member is fully authorized to use such credit card and payment information for purposes of paying for services made available via the V-Expert Platform.
A Member may make payments by charging the fees to the credit or debit card or the Paypal account on file. Each Member hereby expressly authorizes payments for all fees for each Transaction occurring under the Member's account. Additionally, Member may deposit amounts as reserved funds as part of the Member Account. Deposits may be made via a credit or debit card or Paypal account.
Vexbook Ltd will use reasonable efforts to process the payments due from the Member according to the terms agreed upon between Member and a V-Expert within seven (7) working days from the execution date of each transaction. Due to credit card and debit card payment processes, there may be a delay in processing charges. Charges incurred over a several day period may be consolidated and charged as a single charge to the Member's credit card or debit card. As a result, it is recommended that Members keep track of their own usage.
Member is obligated to report to Vexbook Ltd in cases when he or she was solicited or billed by a V-Expert directly (i.e. not through Vexbook Ltd). Such report should include a description of the service that was rendered by the V-Expert and the fee charged.
Time charges to Members are pre-paid and based on minutes as measured by the V-Expert. Bookings cannot be divided and are non-refundable, should the member decide to terminate the call ahead of the maximum time allowed, no refund will be due. If the Member thinks that a mistake has occurred he or she may send his or her complaint to info@Vexbook.com
Vexbook Ltd shall investigate any claim made by Members of unfair or deceptive acts by V-Experts and where appropriate, in Vexbook Ltd’s sole and absolute discretion, provide a refund of V-Expert Fees paid.
User Name and Password
As part of the registration process, you will be asked to select a username and password. We may refuse to grant to you any username, which in our sole and absolute discretion, is deemed to be invalid. Invalid usernames include, but are not limited to, usernames that are fashioned to impersonate another person, are protected by trademark law or other proprietary rights, are vulgar or otherwise offensive or those that may cause confusion.
You will immediately notify Vexbook Ltd of any unauthorized use of Member's password, user name, e-mail, or any other breach of security. Vexbook Ltd will not be liable for any loss that you incur as a result of someone else using your account or your password, either with or without your knowledge. Vexbook Ltd will hold you liable and responsible for any losses incurred by Vexbook Ltd due to someone else's use of your account or password.
Modifications and Termination of Services
Vexbook Ltd reserves the right to modify or discontinue, temporarily or permanently, any service in or on the Site, with or without notice to Member. Member agrees that Vexbook Ltd shall not be liable to Member or to any third party for any modification or discontinuance of any service offered by Vexbook Ltd, or for any losses or damages that may result to Member or any third party from such discontinuation or interruption of service.
Vexbook Ltd's services depend on various factors such as software, hardware and communications networks of third party organisations. Vexbook Ltd cannot guarantee that Vexbook Ltd's service will be uninterrupted or that it will be timely, secure or error-free.
Vexbook Ltd, in its sole discretion and for any reason, may terminate Member's participation in the services and refuse any and all current or future use by Member of the Site.
Vexbook Ltd Rights to Content
The content on the Site, except the Submissions, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (the “Content”) and the trademarks, service marks and logos contained therein (the “Marks”), are owned by or licensed to Vexbook Ltd, subject to copyright and other intellectual property rights. The copying, redistribution or publication by you of any part of the Site and Services is strictly prohibited. You do not acquire ownership rights to any Content, Marks or other materials viewed at, on or through the Site or Services. The posting of information or material at or on the Site by Vexbook Ltd does not constitute a waiver of any right in such information and materials.
Privacy
By registering as a Member and agreeing to the terms and conditions of this Agreement, you are also agreeing to the terms of Vexbook Ltd's Privacy Policy available at http://www.
Permitted and Required Disclosures
Vexbook Ltd may disclose Member information, including, but not limited to, personal information, transcripts, surveys, and recordings, if Vexbook Ltd reasonably believes that disclosure (i) is necessary in order to comply with a legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirement of any governmental authority, (ii) would potentially mitigate Vexbook Ltd's liability in an actual or potential lawsuit, (iii) is necessary or appropriate to protect Company’s rights or property, or the rights or property of any person or entity, (iv) is necessary or appropriate to enforce this Agreement (including, but not limited to, ensuring payment of fees by Members), or (v) is required or necessary to deter illegal behaviour (including, but not limited to, fraud).
Limited License
Vexbook Ltd grants Member a limited, nonexclusive, revocable right to use the Site provided that Member does not copy, modify, create a derivative work of, reverse engineer or otherwise attempt to discover any source code thereof, and provided further that you remain fully compliant with all terms and conditions of this Agreement and all other policies referenced herein or otherwise made available on the Site.
Limitation on Liability
Except in jurisdictions where such provisions are restricted (and in that event liability is disclaimed to the fullest extent permitted by law), in no event will Vexbook Ltd be liable to the member or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the site or Vexbook Ltd service, even if Vexbook Ltd has been advised of the possibility of such damages. You further agree to hold Vexbook Ltd harmless for claims arising from the use of Vexbook Ltd. Notwithstanding anything to the contrary contained herein, Vexbook Ltd's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Vexbook Ltd for the service during the term of use.
Vexbook Ltd may provide notices or other communications to you regarding changes to this Agreement and/or changes to any aspect of the V-Expert Platform or the Site, by email to the email address that we have on record, by regular mail or by posting on the Site and/or the V-Expert Platform. The date of receipt shall be deemed the date on which such notice is given.
No Assignment
You shall not assign your rights or obligations pursuant to this Agreement, in whole or in part, whether voluntarily or by operation of law, without the prior, written consent of Vexbook Ltd. Any purported assignment without the prior written approval of Vexbook Ltd will be null and void and of no force or effect.
Miscellaneous
Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in, or associated with, the Site or Services is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision, or any other provisions in this Agreement.
You expressly authorize Vexbook Ltd to comply with any and all lawful notices, subpoenas, court orders and/or warrants without prior notice to you
